1. Introduction

Welcome to Ashghal (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Ashghal Platform (“Platform”), which includes our website and mobile application.

By using Ashghal, you agree to the collection and use of your information in accordance with this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect different types of information to enhance our services and ensure a secure experience for all users.

A. Information You Provide Directly

• Account Information: Name, email, phone number, location, and profile details.

• Billing Information: Payment details such as bank account information, credit/debit card details (processed securely via third-party payment providers).

• Identity Verification: For users providing services through the platform, we may collect government-issued IDs, tax details, and other verification data.

• Job Listings & Applications: Information about tasks, services offered, work history, and skills.

• Communications: Messages exchanged within the platform and customer support inquiries.

B. Information Collected Automatically

• Usage Data: Interactions with the platform, including page visits, search activity, and task history.

• Device & Technical Data: IP address, browser type, operating system, and device identifiers.

• Location Data: Approximate or precise location (if enabled by the user).

• Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and deliver relevant content.

C. Information from Third Parties

• Background Checks: If applicable, conducted via authorized third-party providers.

• Partner Integrations: Information from business partners, such as identity verification data.

• Advertising & Analytics Providers: Data from marketing platforms for personalized experiences.

3. How We Use Your Information

We use the collected information for the following purposes:

✅ To operate and maintain the Ashghal Platform (user registration, task management, and payments). ✅ To verify identity and ensure security (fraud prevention and background checks where applicable). ✅ To process transactions securely via our third-party payment providers. ✅ To communicate with you about account updates, promotions, and service notifications. ✅ To improve our services through analytics and user feedback. ✅ To enforce policies and comply with legal obligations.

4. User Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

✅ Access & Correction – You can review and update your account information. ✅ Data Portability – Request a copy of your personal data. ✅ Opt-out of Marketing – Unsubscribe from promotional emails at any time. ✅ Account Deletion – You can request the deletion of your account and associated data.

To exercise your rights, contact us at [Insert Contact Email].

5. Data Security & Retention

We implement strict security measures to protect your data. However, no method is 100% secure. We retain your information as long as necessary to fulfill legal and operational obligations.